Support
Product: Gotoquill Cloud Support email: support@gotoquill.com Website: https://gotoquill.com/ Privacy: privacy@gotoquill.com · PRIVACY.md
How to get help
- 1. Email support@gotoquill.com with: ChatGPT workspace/plan (if relevant), approximate time (America/New_York), request id if you have one, and a short description.
- 2. Do not email PDFs containing secrets, government IDs, health, or card data.
- 3. Best-effort responses; no SLA in this draft.
Common issues
| Issue | What to try |
|---|---|
| Plugin won’t connect | Complete OAuth “Allow”; ensure no corporate block on gotoquill.com |
| Reviewer / test login | Dedicated account without MFA (OpenAI requirement) |
| Sign link expired | Default TTL ~1 hour — request a new signature |
| “Not legal advice” | Correct — Cloud does not give legal advice or guarantee enforceability |
Abuse
Report suspected forgery, fraud, or abuse to support@gotoquill.com with subject ABUSE.
Status
No public status page yet (DRAFT). Major outages will be noted on https://gotoquill.com/ when live.